Access real-time insight to improve personalisation
Access real-time insight about your customers from CACI's suite of demographics products to improve business decision-making and user experience, by connecting to the real-time data coding API (Application Programming Interface).
The API enables you to code up new customer records instantaneously for immediate onboarding as well as providing insight across digital applications for content personalisation and messaging.
Now available for Acorn, with other data products becoming available soon.
Use the developer portal to integrate CACI's suite of data products in real-time with your CRM system, websites and call centres.
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EXAMPLE USE CASE FOR REAL-TIME CODING API
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INTRODUCING CACI's NEW DATA CODING API
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BENEFITS
- Automated, real-time coding via API
- No retention of client data on CACI systems
- Encrypted end-to-end process
- Personalise interactions from first registration
- Integrate marketing components and interfaces directly with API
APPLICATIONS
- Code new customer records as they are received for tailored onboarding
- Personalise web content based on customer characteristics
- Improve effectiveness of digital journey planning
- Apply most appropriate follow up process for quote conversions
- Provide insight to sales or customer service for inbound call handling
- Use as input variable for chatbots
Further information
For further information about how you can access CACI’s suite of data products in real-time via our API, call one of our data specialists on 020 605 6081.
Real Time Data Coding API
Access real-time insight from thousands of variables to improve business decision-making